Credit Card Security
We have developed multiple steps to ensure the security of your credit card and overall transaction. The first layer employs Secure Socket Layer (SSL) encryption technology. The second and third layer involves our internal security and processes. We authorize all credit card transactions through a reputable credit card processor.

What about Cookies?
A cookie is a small file stored on your computer by a Web site to give you a unique ID. Our cookie does not contain any personally identifying information (such as name or credit card information). Most browsers are preset to accept cookies. Our current technology platform requires this to process your order. The use of cookies is standard on the Internet and is used to make online shopping easier and quicker. If you choose not to accept the cookie, purchasing is not possible at SolutionsCatalog.com. However, you may still place your order by calling toll free 1-877-718-7901.

We're a Business You Can Trust
Solutions is a consumer retailer that has been in business since 1986, specializing in high quality merchandise.

Here is our promise to you: You must be 100% satisfied with everything you purchase from us. If not, just return the item to us and we will gladly replace it or issue a full refund. The choice is yours.

We offer customer service support 24 hours a day, 7 days a week. You can contact us toll free by email, phone or fax.

Most of our products are in stock and ship within 24 hours.

As a corporate citizen, Solutions acts as a responsible member of the community through charitable contributions, product donations, and employee volunteerism.


About the Information We Collect Online

• When you visit SolutionsCatalog.com, we automatically recognize your Internet service provider's address. This helps us to diagnose any server problems and to administer our web site. However, you are not identified as an individual and no personal information is collected.



• When you place an order, you will be asked to provide your name, email address, mailing address, telephone number, and credit card number with expiration date. This allows us to process and fulfill your order.



• At the end of the checkout process, you will be given the option to save the information you have entered, including your name and billing address, and any ship-to addresses. This feature is used only to help you retrieve this information and save time when you log back in.



• If you order a product from us or request a catalog, you will be placed in our customer file. We occasionally make customer names and postal addresses available to other reputable companies. If you do not wish to receive our printed catalog or do not want your name made available to other companies, please contact us. When you give us your name and address as it appears on the mailing label, we will remove it from our mailing list.



• In order to continue making improvements to our site, we occasionally collect voluntary information, such as survey information or email suggestions. We may use and analyze anonymous information in "aggregate" -- in other words, we collect information about thousands of site visits and analyze it as a whole. The information we gather is used to improve the content of our Web Site and deliver the most relevant products and services. We do not combine anonymous information about your site visit with your personal information.



• As necessary, we need to share your order information with trusted third-party companies (such as our credit card processor) that assist us in managing our operations and to fulfill your order. We require that third parties hold this information we provide in the strictest confidence.



• This web site may contain links to other sites, which may take you away from our site. Please be aware that we, SolutionsCatalog.com, are not responsible for the privacy practices or information-gathering practices of these other sites.



• We may disclose any of your personal information if we are required to comply with lawful government requests or court orders.



• In the unlikely event that SolutionsCatalog.com is sold, or substantially all of its assets are acquired, customer information may be one of the transferred assets.

• We do not sell email addresses or share them with other companies.



• After you place an order on our site, you will receive two emails from us. The first is an acknowledgment of your order and the second confirms your shipment.



• Occasionally, we send email updates to subscribers with product previews of new items, special customer service reminders and occasional lifestyle tips. You may subscribe at any time by clicking on Solutions Email Updates. You will also be prompted during the checkout process. Users may "unsubscribe" at any time by:



• Contacting us



• Checking "Unsubscribe" at the Solutions Email Update page



• Clicking at the bottom of your Solutions Email Update newsletter and following the instructions.



• We work with a trusted third-party company to transmit our emails. This company employs high levels of data security around this information and keeps it in strict confidence. The company that handles the transmission of our email newsletters cannot use the email addresses for any use other than to send our newsletters.



• When you place an order, we will ask for your telephone number. In the event any questions arise about your order, we may try to reach you by telephone to resolve the issue. We will not call you about any promotions or share your telephone number with other companies.



• Note: Email, in general, is not a secure form of communication, and can be intercepted as it travels across the Internet. We recommend that you do not give us your credit card number or any sensitive information via email.
  

• The first layer is the most visible to you. Most of the activity on our site involves the viewing of product pages or content that is made accessible to everyone. The entire checkout process takes place in a secure environment using Secure Socket Layer (SSL) technology, which encrypts the data. SSL technology is an industry standard and among the best software available today for secure commerce transactions. Once you have clicked on the checkout button, your browser looks for a digital certificate. We use VeriSign™ as our SSL (Secure Socket Layer) digital certificate provider and to verify that SolutionsCatalog.com is a VeriSign™ secure site. All sensitive information you enter during the checkout process (including credit card number, name and address) is encrypted under this protocol while traveling the Internet.



• The second layer works behind the scenes. We protect all of your private information, including your order, behind a network security system called a "firewall." Only select staff has access to this information, and then only enough to service your order.



• As a final precaution, we authorize all credit card transactions through the same processes that we use for traditional phone, fax or mail orders. We service through a reputable credit card processor.



• Note: Email, in general, is not a secure form of communication, and can be intercepted as it travels across the Internet. We recommend that you do not give us your credit card number or any sensitive information via email.

These Terms are the entire agreement between you and Solutions relating to the Site or its Contents. Any other agreements between you and Solutions are superseded and have no force or effect.

Termination
Your failure to comply with these terms automatically revokes your authorization to use the Site and terminates any and all rights granted to you under the Terms of Use. The restrictions, including restrictions with respect to the Content, disclaimers and liability limitations in these Terms shall continue to apply. Upon denial of access, you must promptly destroy all Content downloaded or obtained from this Site, as well as all copies of Content.